
Technology FAQs
Frequently Asked Questions
Can Students Access the App Store?
Students are not able to download applications through iTunes or the App Store. To access all of your students apps, please navigate to Self Service for a complete list of available applications on any district device.
Why Can’t I access Epic!?
Epic! is only available for use weekdays between 6:00am and 4:00pm.
Why Can’t I Login to Schoology?
If you are accessing through Safari on an iPad, please navigate to “settings”, tap Safari, scroll down and tap "clear history and website data." Then, go back to edenpr.schoology.com to login.
Why Can’t I access Microsoft Teams through Schoology?
If you are finding that your Microsoft account says it needs to be "reset" you will need to reach out to our tech department to have your password reset.
How do we ensure smooth running of our ipad/laptop?
Turn OFF device at the end of the day. Turn ON device when starting learning . UPDATE to newest available software version in settings. CLOSE all apps & webpages when not in use. REFRESH tab when not responding. CLOSE webpage and then try again
For instruction questions, please reach out to the Personalized Learning Department at EPSPersonalizedLearning@edenpr.k12.mn.us
For technology questions, please reach out to the technology help desk at 952-975-7094 or helpline@edenpr.org





































